How To Fix EPIC_EBR011 - Bank receipt could not be updated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_EBR - EPIC_EBR

  • Message number: 011

  • Message text: Bank receipt could not be updated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_EBR011 - Bank receipt could not be updated ?

    The SAP error message EPIC_EBR011 indicates that a bank receipt could not be updated in the system. This error typically arises in the context of electronic bank reconciliation processes, particularly when dealing with incoming payments or bank statements.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information in the bank receipt or related documents.
    2. Configuration Issues: Incorrect configuration settings in the bank reconciliation module or related financial settings can lead to this error.
    3. Authorization Issues: The user may not have the necessary permissions to update bank receipts.
    4. Technical Issues: There could be underlying technical issues, such as database locks or system performance problems.
    5. Missing Master Data: Required master data (like customer or vendor information) may be missing or incomplete.

    Solutions:

    1. Check Data Consistency: Review the bank receipt and ensure that all required fields are filled out correctly. Verify that the amounts and references match the corresponding transactions.
    2. Review Configuration: Check the configuration settings for bank reconciliation in SAP. Ensure that all necessary settings are correctly configured.
    3. User Authorizations: Verify that the user attempting to update the bank receipt has the appropriate authorizations. If not, contact your SAP security administrator to grant the necessary permissions.
    4. System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
    5. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
    6. Master Data Verification: Ensure that all relevant master data is complete and accurate. This includes customer and vendor records, as well as bank account details.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the error message EPIC_EBR011 in the SAP Support Portal. These notes may provide specific fixes or workarounds.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • F-28: Post Incoming Payments
      • FF67: Manual Bank Statement
      • FEBA: Process Incoming Payments
    • Documentation: Review SAP documentation on electronic bank reconciliation for best practices and troubleshooting steps.

    If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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