How To Fix EPIC_ACTIONS406 - Response message from bank cannot be processed

EPIC_ACTIONS406 - Overview

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 406

• Message text: Response message from bank cannot be processed

What causes this issue?

After you sent an outgoing payment file to your bank, the system
received an automatic response message from your bank. However, the
system cannot process the response message because there are settings
missing in Customizing for this bank communication type.

System Response

The status of the payment file is "Sent", but the status of the items in
the file remains "Payment Order Created".

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can do one of the following:
Check your settings for this bank communication type in the
<DS:SIMG.EPIC_C_BCDV>Define Bank Communication Details</> Customizing
activity. Note that the
<DS:DE.EPIC_USAGE_CATEGORY>usage category</> must be for payments from
the bank. Then resend the file. The system automatically updates the
status of the items when it receives the automatic response message.
Query the status of the items in the sent file on the <LS>Process Items
</> tab page. Select the items and choose the <PF>Query</> button.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EPIC_ACTIONS406 - Details

• The SAP error message "EPIC_ACTIONS406 Response message from bank cannot be processed" typically indicates an issue with the communication between your SAP system and the bank's system, particularly in the context of electronic payments or bank statements. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Incorrect Configuration: The integration settings between SAP and the bank may not be configured correctly. This includes parameters like bank details, communication methods, or file formats.
  
  
  Invalid Data: The data being sent to the bank may contain errors or invalid information, such as incorrect account numbers, payment amounts, or transaction types.
  
  
  Bank Response Issues: The bank may be sending back a response that the SAP system cannot interpret, possibly due to changes in the bank's API or response format.
  
  
  Network Issues: There may be connectivity issues between your SAP system and the bank, leading to incomplete or corrupted messages.
  
  
  Authorization Issues: The user or system may