How To Fix EPIC_ACTIONS402 - Bank communication type for bank payments not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 402

• Message text: Bank communication type for bank payments not defined in Customizing

What causes this issue?

You tried to send a query to your house bank. However, this is not
possible because the corresponding bank communication type has not been
maintained properly in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check that you have defined this bank communication type in the
<DS:SIMG.EPIC_C_BCTV>Define Bank Communication Types</> Customizing
activity.
Check that you have made the relevant entries for this bank
communication type in the
<DS:SIMG.EPIC_C_BCDV>Define Bank Communication Details</> Customizing
activity.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS402 - Bank communication type for bank payments not defined in Customizing ?

  The SAP error message EPIC_ACTIONS402 indicates that there is an issue with the configuration of bank communication types for bank payments. Specifically, it means that the system cannot find a defined bank communication type for the payment method you are trying to use. This can occur in various scenarios, such as when processing payments or executing bank transfers.
  Cause:
  The primary cause of this error is that the bank communication type for the specified payment method has not been defined in the SAP Customizing settings. This can happen due to:
  
  Missing Configuration: The bank communication type has not been set up in the system.
  Incorrect Payment Method: The payment method being used does not have a corresponding bank communication type defined.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have been incorrectly set up.
  
  Solution:
  To resolve the EPIC_ACTIONS402 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Outgoing Payments > Manual Outgoing Payments > Define Bank Communication Types.
  Ensure that the bank communication type for the relevant payment method is defined.
  
  
  
  Define Bank Communication Type:
  
  If the bank communication type is missing, you will need to create it.
  Click on "New Entries" and define the necessary parameters, including the communication type, payment method, and any other relevant details.
  
  
  
  Assign Payment Method:
  
  Ensure that the payment method you are using is correctly assigned to the bank communication type.
  You can check this in the same IMG path mentioned above.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, verify that all necessary objects were included in the transport request.
  If needed, re-transport the configuration or manually adjust it in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring bank communication types.
  Transaction Codes: You may use transaction codes like OBPM1 (for payment methods) and OBVCU (for customizing bank communication) to access relevant settings directly.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  By following these steps, you should be able to resolve the EPIC_ACTIONS402 error and ensure that your bank communication types are correctly configured for processing payments.