How To Fix EPIC_ACTIONS401 - No connection to bank server available; try to resend the file

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 401

• Message text: No connection to bank server available; try to resend the file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS401 - No connection to bank server available; try to resend the file ?

  The SAP error message "EPIC_ACTIONS401 No connection to bank server available; try to resend the file" typically indicates that there is an issue with the connection between your SAP system and the bank server. This can occur in various scenarios, particularly when dealing with electronic payments or bank communication.
  Causes:
  
  Network Issues: There may be a network connectivity problem between your SAP system and the bank server.
  Bank Server Downtime: The bank server may be temporarily unavailable due to maintenance or technical issues.
  Configuration Errors: Incorrect configuration settings in the SAP system related to bank communication can lead to connection issues.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the bank server.
  Incorrect Credentials: If the credentials used to connect to the bank server are incorrect or have changed, this can prevent a successful connection.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your network connection is stable and that you can reach the bank server. You can use tools like ping or traceroute to test connectivity.
  Verify Bank Server Status: Contact your bank to check if their server is operational and not undergoing maintenance.
  Review Configuration Settings: Check the configuration settings in SAP for bank communication. Ensure that the bank details, communication method, and other relevant settings are correctly configured.
  Examine Firewall Settings: If applicable, check the firewall settings to ensure that they are not blocking the connection to the bank server. You may need to work with your IT department to adjust these settings.
  Update Credentials: If there have been any changes to the credentials (username, password, etc.) required to connect to the bank server, update them in the SAP configuration.
  Resend the File: After addressing the above issues, try to resend the file as suggested in the error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Logs and Traces: Review the application logs and traces in SAP to gather more information about the error. This can provide insights into what might be causing the connection issue.
  Consult Documentation: Refer to the SAP documentation for the specific module you are using (e.g., SAP FI for financial transactions) for detailed configuration and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or the bank's technical support for further assistance.