How To Fix EPIC_ACTIONS138 - Group &1 Item &2 could not be paid; plan item &3 has balance &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 138

• Message text: Group &1 Item &2 could not be paid; plan item &3 has balance &4

What causes this issue?

You want to approve this item. However, the system has determined that
this item has been assigned to a budget plan and the amount planned is
not sufficient.

System Response

The system displays this message and cancels the action.

How to fix this error?

Change the budget assignment and then try the action again.

Procedure for System Administrators

You can change this from an error message to a warning using the
<np>OBA5</> transaction. If you change this to a warning, the the user
can approve the item even though the remaining budget is not sufficient.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS138 - Group &1 Item &2 could not be paid; plan item &3 has balance &4 ?

  The SAP error message EPIC_ACTIONS138 indicates that a payment could not be processed for a specific group and item due to an issue with a related plan item that has a remaining balance. Here’s a breakdown of the components of the error message:
  
  Group &1: This refers to the specific group associated with the transaction.
  Item &2: This refers to the specific item that is being processed.
  Plan item &3: This indicates the plan item that is linked to the group and item.
  Balance &4: This shows the remaining balance for the plan item, which is likely preventing the payment from being processed.
  
  Cause
  The primary cause of this error is that the plan item associated with the group and item has an outstanding balance that needs to be addressed before the payment can be processed. This could occur due to several reasons, such as:
  
  Insufficient Funds: The plan item may not have enough funds allocated to cover the payment.
  Incorrect Configuration: There may be configuration issues in the payment processing settings or in the financial planning settings.
  Pending Transactions: There could be other pending transactions that are affecting the balance of the plan item.
  Data Entry Errors: Incorrect data entry in the system could lead to discrepancies in the expected balance.
  
  Solution
  To resolve this error, you can take the following steps:
  
  
  Check the Plan Item Balance: Review the plan item (identified by &3) to understand why there is a balance of &4. Ensure that the necessary funds are available to cover the payment.
  
  
  Adjust Allocations: If the balance is due to insufficient funds, consider adjusting the allocations or budgets associated with the plan item to ensure that there are enough funds to process the payment.
  
  
  Review Related Transactions: Look for any pending or related transactions that may be affecting the balance of the plan item. Ensure that all transactions are properly recorded and processed.
  
  
  Configuration Review: Check the configuration settings related to payment processing and financial planning to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the EPIC_ACTIONS138 error message.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information
  
  Transaction Codes: You may need to use transaction codes like FB50 (to post a general ledger document) or FBL1N (to view vendor line items) to investigate the financial transactions related to the error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user attempting to process the payment has the necessary permissions to view and modify the plan item and related financial data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.