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Message type: E = Error
Message class: EP - Messages for Posting Area
Message number: 813
Message text: No key date for SEPA direct debit available
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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EP813
- No key date for SEPA direct debit available ?The SAP error message EP813 "No key date for SEPA direct debit available" typically occurs in the context of processing SEPA (Single Euro Payments Area) direct debits. This error indicates that the system cannot find a valid key date for the direct debit transaction you are trying to process. Here are the potential causes, solutions, and related information for this error:
Causes:
- Missing Key Date: The key date for the SEPA direct debit might not be set up in the system. The key date is essential for determining when the direct debit should be executed.
- Incorrect Configuration: The configuration for SEPA direct debit in the SAP system may not be correctly set up, leading to the absence of a key date.
- Data Entry Issues: There may be issues with the data entered for the direct debit, such as incorrect customer or payment information.
- Timing Issues: The key date may be outside the acceptable range for processing direct debits, such as being in the past or too far in the future.
Solutions:
Check Key Date Configuration:
- Navigate to the configuration settings for SEPA direct debits in your SAP system.
- Ensure that the key date is correctly defined and that it aligns with the payment processing schedule.
Review Payment Data:
- Verify the payment data entered for the direct debit. Ensure that all required fields are filled out correctly and that the customer account is active and valid.
Adjust Timing:
- If the key date is not valid due to timing issues, adjust the date to ensure it falls within the acceptable range for processing.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on setting up and troubleshooting SEPA direct debits.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By addressing the potential causes and following the suggested solutions, you should be able to resolve the EP813 error and successfully process SEPA direct debits in your SAP system.
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