How To Fix EP420 - Requested document &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: EP - Messages for Posting Area

• Message number: 420

• Message text: Requested document &1 could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EP420 - Requested document &1 could not be found ?

  The SAP error message EP420, which states "Requested document &1 could not be found," typically occurs in the context of the SAP Enterprise Portal or when accessing documents in the SAP system. This error indicates that the system is unable to locate the specified document, which can be due to several reasons.
  Causes:
  
  Document Deletion: The document may have been deleted or moved to a different location.
  Incorrect Document ID: The document ID (&1) provided in the request may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  System Configuration: There may be issues with the configuration of the document management system or the portal.
  Network Issues: Temporary network issues could prevent access to the document.
  Indexing Problems: If the document is stored in a repository that requires indexing, it may not be indexed properly.
  
  Solutions:
  
  Verify Document ID: Check the document ID you are trying to access to ensure it is correct.
  Check Document Existence: Use the document management system or repository to confirm that the document still exists.
  Review User Permissions: Ensure that the user has the necessary permissions to access the document. This may involve checking roles and authorizations in the SAP system.
  Consult System Administrator: If the document should exist and the ID is correct, consult with your system administrator to check for any configuration issues or to see if the document has been moved or deleted.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting access to the document.
  Re-index Documents: If the document is part of a repository that requires indexing, consider re-indexing the documents to ensure they are searchable.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the documentation for the specific SAP module or component you are working with, as it may provide additional context or troubleshooting steps.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.