How To Fix EOP_FIN005 - Clearing with customer is activated

SAP Error Message - Details

• Message type: E = Error

• Message class: EOP_FIN - End-of-Purpose Check

• Message number: 005

• Message text: Clearing with customer is activated

What causes this issue?

For vendor &V1&, clearing with customer &V2& is defined.

System Response

A vendor cannot be blocked if it is still required in order to clear
open items for a customer.

How to fix this error?

In the master record of the vendor, remove the reference to the
customer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EOP_FIN005 - Clearing with customer is activated ?

  The SAP error message EOP_FIN005, which states "Clearing with customer is activated," typically occurs in the context of financial transactions involving customer accounts. This error indicates that the system is set up to allow clearing transactions with customers, but there may be an issue preventing the transaction from being processed.
  Cause:
  
  Configuration Settings: The error may arise due to specific configuration settings in the SAP system that dictate how customer accounts are managed and cleared.
  Transaction Type Restrictions: Certain transaction types may not be allowed for clearing with customers, leading to this error.
  Open Items: There may be open items in the customer account that need to be addressed before clearing can occur.
  Authorization Issues: The user may not have the necessary permissions to perform the clearing operation.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to customer clearing. Ensure that the settings align with your business processes.
  
  Navigate to the relevant configuration path in SPRO (SAP Project Reference Object) and check the settings under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Define Account Groups.
  
  
  
  Review Open Items: Check the customer account for any open items that may need to be cleared or resolved. You can do this using transaction codes like FBL5N (Customer Line Item Display) to view open items.
  
  
  Transaction Type: Ensure that the transaction type you are trying to use is compatible with customer clearing. If necessary, consult with your SAP functional consultant to verify the allowed transaction types.
  
  
  User Authorizations: Verify that the user attempting the transaction has the necessary authorizations to perform clearing operations. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for EOP_FIN005 in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FB03: Display Document
  F-32: Clear Customer
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or a consultant for further assistance.