How To Fix EMV318 - Error saving data for customer contact in &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 318

• Message text: Error saving data for customer contact in &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV318 - Error saving data for customer contact in &3 &4 ?

  The SAP error message EMV318, which states "Error saving data for customer contact in &3 &4," typically occurs in the context of managing customer contacts within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include incorrect formats, missing mandatory fields, or invalid values.
  Authorization Problems: The user may not have the necessary permissions to save changes to customer contact data.
  Database Locking: The record being updated may be locked by another user or process, preventing the current user from saving changes.
  Technical Issues: There could be underlying technical issues, such as problems with the database connection or system performance issues.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard saving process.
  
  Solutions:
  
  Check Data Input: Review the data being entered for the customer contact. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked in the user roles and authorizations assigned to the user.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the customer contact records. If a lock is found, you may need to wait for the other user to release it or contact them to resolve the issue.
  Technical Support: If the issue persists, it may be necessary to involve your technical support team to investigate any underlying technical issues or to check for any relevant error logs.
  Debugging Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check for locks on database records.
  SE80: To review custom developments.
  ST22: To check for dumps that may provide more context on the error.
  
  
  SAP Notes: Search for SAP Notes related to EMV318 for any known issues or patches that may address the error.
  User Documentation: Review any user documentation or training materials related to customer contact management in your SAP system.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.