How To Fix EMV319 - Error reading data for customer contact in &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 319

• Message text: Error reading data for customer contact in &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV319 - Error reading data for customer contact in &3 &4 ?

  The SAP error message EMV319, which states "Error reading data for customer contact in &3 &4," typically occurs in the context of customer relationship management (CRM) or when dealing with customer master data. This error indicates that the system encountered an issue while trying to retrieve or process data related to a customer contact.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the customer master records or contact information.
  Authorization Issues: The user may not have the necessary authorizations to access the customer contact data.
  Technical Issues: There could be a problem with the underlying database or the way the data is being queried.
  Configuration Issues: Incorrect configuration settings in the CRM module or related components may lead to this error.
  Missing or Inactive Records: The specific customer contact record may not exist or may have been marked as inactive.
  
  Solutions:
  
  Check Data Consistency: Verify that the customer master data and contact information are complete and consistent. Look for any missing fields or incorrect entries.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the customer contact data. This may involve checking roles and permissions in the SAP system.
  Database Check: If you suspect a technical issue, check the database for any corruption or issues. You may need to run database consistency checks or consult with your database administrator.
  Configuration Review: Review the configuration settings in the CRM module to ensure they are set up correctly. This may involve checking the settings for customer contacts and related data.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates that address the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check the customer contact details directly.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the EMV319 error and implement a suitable solution.