How To Fix EMV118 - Customer contact for welcome letter could not be created

EMV118 - Overview

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 118

• Message text: Customer contact for welcome letter could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV118 - Customer contact for welcome letter could not be created ?

  The SAP error message EMV118, which states "Customer contact for welcome letter could not be created," typically occurs in the context of customer relationship management (CRM) or customer onboarding processes. This error indicates that the system was unable to generate a customer contact record necessary for sending a welcome letter to a new customer.
  Causes:
  
  Missing Data: Required fields for creating a customer contact may be missing or incomplete. This could include customer details such as name, address, or contact information.
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to customer contact management or the welcome letter process.
  Authorization Issues: The user attempting to create the contact may not have the necessary permissions to perform this action.
  System Errors: There could be underlying system errors or bugs that are preventing the creation of the contact.
  Integration Issues: If the welcome letter process involves integration with other systems (e.g., third-party