How To Fix EMMA410 - Substatus &1 is invalid for clarification case status &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 410

• Message text: Substatus &1 is invalid for clarification case status &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA410 - Substatus &1 is invalid for clarification case status &2. ?

  The SAP error message EMMA410 indicates that there is an issue with the status of a clarification case in the system. Specifically, the message states that the substatus you are trying to use is invalid for the given clarification case status. 
  Cause:
  
  Invalid Substatus: The substatus you are trying to assign does not correspond to the current status of the clarification case. Each status in SAP has specific substatuses that are valid for it.
  Configuration Issues: There may be a configuration issue in the system where the mapping of statuses and substatuses is not correctly defined.
  Data Entry Error: There could be a mistake in data entry where an incorrect substatus is being selected.
  
  Solution:
  
  Check Status and Substatus Mapping: Review the configuration settings in SAP to ensure that the substatus you are trying to use is valid for the current status of the clarification case. This can usually be done in the customizing settings (SPRO) under the relevant module.
  Correct the Substatus: If you have identified that the substatus is indeed invalid, select a valid substatus that corresponds to the current status of the clarification case.
  Consult Documentation: Refer to the SAP documentation or help files for the specific module you are working with to understand the valid status and substatus combinations.
  User Training: Ensure that users are trained on the correct statuses and substatuses to avoid future errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to clarification cases, as they may provide additional insights or tools for managing statuses.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the EMMA410 error and ensure that the clarification case statuses and substatuses are managed correctly in your SAP system.