How To Fix EMMA501 - Clarification case &1 cannot be used as a template

EMMA501 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 501

• Message text: Clarification case &1 cannot be used as a template

trados = docu -> fi -> fica

What causes this issue?

Clarification case &v1& cannot be used as a template to create a
manual case as its case category &2 is either deactivated or is not a
manual case category.

System Response

You cannot create manual clarification cases with case template &1.

How to fix this error?

Choose a case template with manual and active case category.

Error message extract from SAP system. Copyright SAP SE.

EMMA501 - Details

• The SAP error message EMMA501, which states "Clarification case &1 cannot be used as a template," typically occurs in the context of SAP's case management or clarification processes. This error indicates that the specified clarification case (denoted by &1) cannot be utilized as a template for creating new cases. 
  Causes:
  
  Case Status: The clarification case may be in a status that does not allow it to be used as a template. For example, if the case is closed or archived, it may not be eligible.
  Missing Template Attributes: The case may lack certain attributes or configurations that are required for it to be used as a template.
  Authorization Issues: The user may not have the necessary permissions to use the specified case as a template.
  System Configuration: There may be system settings or configurations that prevent the case from being used as a template.
  
  Solutions:
  
  Check Case Status: Verify the status of the clarification case. If