How To Fix EMMA189 - Employee &1 with object key &2 does not exist for case &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 189

• Message text: Employee &1 with object key &2 does not exist for case &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA189 - Employee &1 with object key &2 does not exist for case &3 ?

  The SAP error message EMMA189 indicates that the system is unable to find an employee record associated with a specific object key for a given case. This error typically arises in the context of SAP's Employee Management or Human Capital Management modules, particularly when dealing with employee data and case management.
  Cause:
  
  Non-Existent Employee Record: The employee with the specified object key does not exist in the system. This could be due to data entry errors, deletion of the employee record, or the employee not being created in the system.
  Incorrect Object Key: The object key provided in the error message may be incorrect or formatted improperly, leading the system to search for a non-existent record.
  Data Synchronization Issues: If the system is integrated with other applications or databases, there may be synchronization issues causing discrepancies in employee records.
  Authorization Issues: The user may not have the necessary permissions to view the employee record, leading to the perception that it does not exist.
  
  Solution:
  
  Verify Employee Record: Check the employee master data in the SAP system to ensure that the employee with the specified object key exists. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Check Object Key: Ensure that the object key provided in the error message is correct. Validate that it matches the expected format and corresponds to an existing employee.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that employee records are synchronized across all platforms.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the employee data. This may involve checking user roles and permissions in the SAP system.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further, especially if there are underlying system issues or bugs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others related to HR data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to Employee Management and case handling for additional context and troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EMMA189 error and implement a suitable solution.