How To Fix EMMA172 - Thereof, following &1 cases cannot be reopened:

EMMA172 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 172

• Message text: Thereof, following &1 cases cannot be reopened:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA172 - Thereof, following &1 cases cannot be reopened: ?

  The SAP error message EMMA172 typically indicates that there are certain cases that cannot be reopened due to specific conditions or statuses associated with those cases. This error is often encountered in the context of case management or incident management within SAP systems, particularly in modules related to customer service or support.
  
  Cause:
  The error message EMMA172 is triggered when you attempt to reopen cases that are either:
  
  Closed: The cases have been finalized and marked as closed, which prevents any further modifications or re-openings.
  Completed: Similar to closed cases, completed cases may have reached a final status that does not allow for reopening.
  Locked: The cases may be locked due to certain business rules or workflows that prevent changes.
  Status Restrictions: The system may have specific status restrictions that dictate which cases can be reopened based on their current status.
  
  
  Solution:
  To resolve the EMMA172 error, consider the following steps:
  
  
  Check Case Status: Review the status of the