How To Fix EMMA122 - Condition for case category &1 and priority &2 is not defined

EMMA122 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 122

• Message text: Condition for case category &1 and priority &2 is not defined

trados = docu -> fi -> fica

What causes this issue?

You have not defined a condition for case category &V1& and
priority &V2&.

System Response

As standard, an empty condition is always evaluated as 'TRUE'.

How to fix this error?

Define a condition that is to be used to set priority &V2& or set this
priority as standard priority.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA122 - Condition for case category &1 and priority &2 is not defined ?

  The SAP error message EMMA122 indicates that there is a configuration issue related to the case category and priority in the SAP system. This error typically arises in the context of SAP's case management or incident management functionalities, where specific conditions must be defined for different case categories and their associated priorities.
  
  Cause:
  The error occurs when the system attempts to process a case or incident with a specific category and priority, but there is no corresponding condition defined in the configuration. This means that the system does not know how to handle the case based on the provided category and priority.
  
  Solution:
  To resolve the EMMA122 error, you need to define the conditions for the specified case category and priority in the SAP configuration. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for case management or incident management. This is