How To Fix EMMA119 - Case category &2 is already being processed by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 119

• Message text: Case category &2 is already being processed by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA119 - Case category &2 is already being processed by user &1 ?

  The SAP error message EMMA119 indicates that a specific case category (denoted by &2) is already being processed by another user (denoted by &1). This typically occurs in scenarios where multiple users are trying to access or modify the same case or record simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user has already opened or is currently processing the case category you are trying to access.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When one user is working on a case, it is locked for others to ensure that changes are not made simultaneously.
  Session Timeout: If a user has left a session open for too long, it may still hold a lock on the case, preventing others from accessing it.
  
  Solution:
  
  Wait and Retry: If the case is being processed by another user, the simplest solution is to wait until they finish and then try again.
  Check User Sessions: If you have access, check which user is currently processing the case. You can do this through transaction codes like SM04 (User Overview) or AL08 (Global User Overview).
  Contact the User: If possible, communicate with the user who is processing the case to see if they can complete their work or release the lock.
  Release Locks: If you have the necessary authorizations, you can use transaction SM12 to view and delete locks held by users. However, this should be done with caution, as it may lead to data inconsistencies.
  System Administrator: If the issue persists, contact your SAP system administrator for assistance. They can help identify the cause of the lock and take appropriate action.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM04 (User Overview), SM12 (Lock Entries), and AL08 (Global User Overview) for managing user sessions and locks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for best practices on handling concurrent access and locking mechanisms.
  
  By following these steps, you should be able to resolve the EMMA119 error and continue working with the case category in question.