How To Fix EMMA047 - Job &1 cannot be prepared again; check case status

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 047

• Message text: Job &1 cannot be prepared again; check case status

What causes this issue?

All clarification cases generated by a job must have the status 'New',
'Reversed', or 'Automatically Reversed' so that the analysis can be
prepared again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the status of all clarification cases for job &V1&. A detailed
list can be created with the transaction clarification list.
<DS:TRAN.EMMACL>Execute</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA047 - Job &1 cannot be prepared again; check case status ?

  The SAP error message EMMA047 indicates that a job (in this case, identified by &1) cannot be prepared again due to its current status. This error typically arises in the context of the SAP Event Management (EM) module, where jobs are used to process events and cases.
  Cause:
  The error message EMMA047 usually occurs due to one of the following reasons:
  
  Job Status: The job may already be in a status that does not allow it to be prepared again. For example, it might be completed, canceled, or in a state that prevents reprocessing.
  Case Status: The associated case may have a status that does not permit the job to be re-prepared. This could be due to business rules or workflow configurations.
  System Lock: There might be a lock on the job or case that prevents further processing.
  Data Integrity Issues: There could be issues with the data associated with the job or case that need to be resolved before it can be processed again.
  
  Solution:
  To resolve the EMMA047 error, you can take the following steps:
  
  
  Check Job Status: Review the status of the job in the SAP system. You can do this by navigating to the relevant transaction (e.g., transaction code EM01 for Event Management) and checking the job's details.
  
  
  Check Case Status: Similarly, check the status of the associated case. Ensure that it is in a state that allows for job re-preparation. You may need to change the case status if it is preventing further processing.
  
  
  Unlock the Job/Case: If there is a lock on the job or case, you may need to unlock it. This can often be done by an administrator or through specific SAP transactions designed to manage locks.
  
  
  Review Configuration: Check the configuration settings for the Event Management module to ensure that the job and case statuses are set up correctly according to your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to your version of SAP and the Event Management module.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EM01 (Event Management), SM37 (Job Monitoring), and SE11 (Data Dictionary) to investigate job and case statuses.
  SAP Notes: Check for any SAP Notes related to EMMA047 for known issues or patches that may address the problem.
  User Roles: Ensure that you have the necessary permissions to view and modify job and case statuses in the SAP system.
  
  By following these steps, you should be able to identify the cause of the EMMA047 error and take appropriate action to resolve it.