How To Fix EMMA046 - Clarification case &1 has already been put back in the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 046

• Message text: Clarification case &1 has already been put back in the worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA046 - Clarification case &1 has already been put back in the worklist ?

  The SAP error message EMMA046 indicates that a clarification case (identified by &1) has already been returned to the worklist. This typically occurs in the context of SAP's Event Management or similar modules where clarification cases are used to manage exceptions or issues that require attention.
  Cause:
  
  Duplicate Action: The user is attempting to put back a clarification case into the worklist that has already been processed or returned.
  System Logic: The system may have logic that prevents the same case from being returned multiple times to avoid confusion or redundancy.
  User Error: The user may not be aware that the case has already been handled or returned.
  
  Solution:
  
  Check Worklist: Verify the current status of the clarification case in the worklist. Ensure that it is not already present there.
  Review Case History: Look into the history of the clarification case to understand its current state and any actions that have been taken.
  Avoid Duplicate Actions: Ensure that you are not trying to perform the same action on the case that has already been executed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling clarification cases.
  Contact Support: If the issue persists and you believe it is a system error, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the clarification cases, such as EMMA for Event Management.
  User Roles: Ensure that you have the appropriate permissions to manage clarification cases in the system.
  System Configuration: Sometimes, the configuration settings in SAP can affect how cases are handled. Check with your SAP Basis or configuration team if necessary.
  Training: If you are new to the system, consider undergoing training to better understand how to manage clarification cases effectively.
  
  By following these steps, you should be able to resolve the EMMA046 error and manage your clarification cases more effectively.