How To Fix EMDUS036 - MDUS status changed for billing order &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EMDUS -

• Message number: 036

• Message text: MDUS status changed for billing order &1 &2 &3

What causes this issue?

The billing order of installation &v1& with scheduled billing date &v2&
and billing procedure &v3& has the MDUS status <LS>01 Request Must Be
Created</> (see <DS:DE.E_MDUSRQSTAT>MDUS Status of Billing Order</>).
However, the system could not find an MDUS-relevant interval register in
the analysis period.

System Response

The system sets the status of the MDUS request to <LS>SPACE Request Not
Required</>. No MDUS request is created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMDUS036 - MDUS status changed for billing order &1 &2 &3 ?

  The SAP error message EMDUS036 indicates that there has been a change in the status of a billing order. This message is typically associated with the SAP IS-U (Industry Solution for Utilities) module, which is used for managing billing processes in utility companies.
  Cause:
  The error message EMDUS036 can occur due to several reasons, including:
  
  
  Status Change: The billing order's status has changed, which may not be compatible with the current processing state. This could happen if the billing order was modified or if there were changes in the underlying data (e.g., master data, contract accounts).
  
  
  Incomplete Data: Required data for processing the billing order may be missing or incomplete, leading to a status change that cannot be processed.
  
  
  System Configuration: There may be configuration issues in the SAP system that affect how billing orders are processed.
  
  
  User Actions: Manual changes made by users to the billing order or related documents can lead to status changes that trigger this error.
  
  
  Solution:
  To resolve the EMDUS036 error, you can take the following steps:
  
  
  Check the Billing Order Status: Review the status of the billing order in question. Ensure that it is in a valid state for processing. You can do this by navigating to the billing order in the SAP GUI and checking its status.
  
  
  Review Change Logs: Look at the change logs for the billing order to identify what changes were made and by whom. This can help pinpoint the cause of the status change.
  
  
  Validate Data Completeness: Ensure that all required data for the billing order is complete and accurate. This includes checking master data, contract accounts, and any related documents.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review the settings related to billing orders. There may be specific configurations that need to be adjusted.
  
  
  Reprocess the Billing Order: If the status change was due to a temporary issue, you may be able to reprocess the billing order after correcting any identified issues.
  
  
  Check for System Notes or Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to EMDUS036.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EA00 (for billing order processing) and EABO (for billing order overview).
  Documentation: Review SAP documentation related to billing order processing in IS-U for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EMDUS036 error effectively.