How To Fix EMDUS021 - Profile &1 cannot be billed with rate &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EMDUS -

• Message number: 021

• Message text: Profile &1 cannot be billed with rate &2

What causes this issue?

You have allocated profile &v1& to a register that is billed using rate
&v2&.
Due to its <DS:DE.RTPCATEGORY>Category of RTP Billing</>, this rate
requires profiles that <DS:DE.E_TOU_BILLABLE>can be used with the
time-of-use interface</>.
However, profile &v1& is not permitted for the time-of-use interface.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allocate a different rate to the register or use a different profile.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMDUS021 - Profile &1 cannot be billed with rate &2 ?

  The SAP error message EMDUS021 indicates that there is an issue with billing a specific profile using a particular rate. This error typically arises in the context of billing processes, particularly in industries such as utilities, telecommunications, or any sector that involves service billing.
  Cause:
  The error message "Profile &1 cannot be billed with rate &2" usually occurs due to one or more of the following reasons:
  
  
  Profile and Rate Mismatch: The billing profile (e.g., customer or service profile) is not compatible with the specified billing rate. This could be due to configuration settings that do not allow certain profiles to be billed with specific rates.
  
  
  Inactive or Incorrect Rate: The rate specified may not be active or may not be correctly defined in the system. This could happen if the rate has been deactivated or if there are errors in the rate configuration.
  
  
  Missing Configuration: There may be missing configuration settings in the billing module that link the profile to the rate. This could include missing entries in the rate tables or incorrect settings in the billing schema.
  
  
  Regulatory or Business Rules: There may be business rules or regulatory constraints that prevent certain profiles from being billed with specific rates.
  
  
  Solution:
  To resolve the EMDUS021 error, you can take the following steps:
  
  
  Check Profile and Rate Configuration:
  
  Verify that the billing profile (Profile &1) is correctly configured in the system.
  Check the rate (Rate &2) to ensure it is active and correctly defined.
  
  
  
  Review Billing Schema:
  
  Look into the billing schema to ensure that the profile is allowed to use the specified rate. You may need to adjust the schema or add the necessary entries.
  
  
  
  Consult Rate Tables:
  
  Review the rate tables to ensure that the profile and rate combination is valid. Make any necessary adjustments to the tables.
  
  
  
  Check for Business Rules:
  
  Investigate any business rules or regulatory requirements that may restrict the billing of the profile with the specified rate.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test billing to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to your version of SAP and the billing module you are using.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (for configuration), SE11 (for data dictionary), or SE16 (for table display) to investigate the relevant configurations and data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Exits and Enhancements: If custom logic is involved in the billing process, review any user exits or enhancements that may affect the billing logic.
  
  By following these steps, you should be able to identify the root cause of the EMDUS021 error and implement a solution to resolve it.