How To Fix EMDUS005 - Billing order &1 &2 &3: MDUS request reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EMDUS -

• Message number: 005

• Message text: Billing order &1 &2 &3: MDUS request reversed

What causes this issue?

An MDUS request has been reversed for the billing order with key &v1&
&v2& &v3&. The MDUS status of the billing order was changed to <ZK>01
Request Must Be Created</>.
For more information, see <DS:DE.E_MDUSREQUESTID>MDUS Request ID</> and
<DS:DE.E_MDUSRQSTAT>MDUS Status of Billing Order</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMDUS005 - Billing order &1 &2 &3: MDUS request reversed ?

  The SAP error message EMDUS005 indicates that a billing order has been reversed for a specific MDUS (Meter Data Unloading Service) request. This error typically arises in the context of billing processes, particularly in utilities or services that involve meter readings and billing based on those readings.
  Cause:
  The error message EMDUS005 can occur due to several reasons, including:
  
  Reversal of Billing Order: The billing order associated with the MDUS request has been reversed, which means that the system is unable to process the billing as expected.
  Data Inconsistencies: There may be inconsistencies in the data related to the billing order or the MDUS request, such as missing or incorrect information.
  System Configuration Issues: Incorrect configuration in the billing or MDUS settings can lead to this error.
  User Actions: Manual interventions or incorrect user actions may have led to the reversal of the billing order.
  
  Solution:
  To resolve the EMDUS005 error, you can take the following steps:
  
  Check the Billing Order: Review the billing order referenced in the error message. Ensure that it is valid and has not been inadvertently reversed.
  Review MDUS Request: Check the MDUS request associated with the billing order. Ensure that all necessary data is present and correct.
  Consult Logs: Look into the application logs or error logs to gather more information about the reversal and any related issues.
  Reprocess the Billing Order: If the billing order was reversed in error, you may need to reprocess it. This could involve creating a new billing order or reactivating the existing one.
  Check Configuration: Verify the configuration settings for billing and MDUS processes in your SAP system. Ensure that they are set up correctly.
  User Training: If user actions are causing the issue, consider providing additional training to users on how to handle billing orders and MDUS requests properly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDUS for Meter Data Unloading, FBL1N for vendor line items, or FBL5N for customer line items, which may help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the EMDUS005 error. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review SAP documentation related to billing processes and MDUS to understand the expected workflows and data requirements.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.