How To Fix EM415 - You cannot insert a question at the root node level

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 415

• Message text: You cannot insert a question at the root node level

What causes this issue?

You cannot insert a question at cataolg entry level. You can only
insert questions underneath the catalog entry.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Enter the new question underneath the catalog entry. To do this,
proceed as follows:
Position the cursor on the catalog entry.
Choose <LS>Insert question one level deeper</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM415 - You cannot insert a question at the root node level ?

  The SAP error message EM415, which states "You cannot insert a question at the root node level," typically occurs in the context of SAP's questionnaire or survey functionality, particularly when working with the SAP Business Workflow or SAP Business Process Management (BPM) tools.
  Cause:
  This error arises when a user attempts to insert a question or a node at the root level of a questionnaire or survey structure. In SAP, the root node is the top-level node in a hierarchical structure, and it usually serves as a container for other nodes (such as sections or questions). The system does not allow direct insertion of questions at this level because it expects questions to be nested within sections or categories.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Structure: Ensure that you are trying to insert the question within an appropriate section or category. You should first create a section or a category node if it does not already exist.
  
  
  Insert a Section: 
  
  Navigate to the root node and create a new section or category.
  Once the section is created, you can then insert your question within that section.
  
  
  
  Review Hierarchical Rules: Familiarize yourself with the hierarchical rules of the questionnaire structure in SAP. Ensure that you are adhering to the expected format, where questions must be nested under sections.
  
  
  Use the Correct Functionality: Make sure you are using the correct functionality or transaction code to manage your questionnaire. Sometimes, using the wrong transaction can lead to unexpected errors.
  
  
  Consult Documentation: If you are unsure about the structure, refer to the SAP documentation or help resources related to the specific module you are working with. This can provide insights into how to properly structure your questionnaire.
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check SAP's support portal for any notes or articles related to EM415. There may be specific patches or updates that address this issue.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Training and Tutorials: If you are new to working with SAP questionnaires, consider taking training sessions or reviewing tutorials that cover the creation and management of questionnaires in SAP.
  
  By following these steps, you should be able to resolve the EM415 error and successfully insert your questions into the appropriate sections of your questionnaire.