How To Fix ELA009 - Redemption request has already been released

ELA009 - Overview

• Message type: E = Error

• Message class: ELA - Message class for loyalty program

• Message number: 009

• Message text: Redemption request has already been released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ELA009 - Details

• The SAP error message ELA009, which states "Redemption request has already been released," typically occurs in the context of SAP's Enterprise Asset Management (EAM) or Asset Accounting (FI-AA) modules. This error indicates that a redemption request for an asset has already been processed or released, and therefore cannot be processed again.
  
  Cause:
  
  Duplicate Processing: The most common cause of this error is an attempt to process a redemption request that has already been released. This can happen if the user tries to submit the same request multiple times.
  System Configuration: There may be issues with the configuration of the asset management module that could lead to incorrect handling of redemption requests.
  User Error: Users may not be aware that a redemption request has already been submitted and released, leading to confusion.
  
  
  Solution:
  
  Check Redemption Status: Verify the status of the redemption request in the system. You can do this by checking the relevant transaction codes (e.g.,