How To Fix ELA001 - No redemption details exist for &1 : &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ELA - Message class for loyalty program

• Message number: 001

• Message text: No redemption details exist for &1 : &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ELA001 - No redemption details exist for &1 : &2 &3 ?

  The SAP error message ELA001, which states "No redemption details exist for &1 : &2 &3," typically occurs in the context of SAP's Enterprise Asset Management (EAM) or SAP's Flexible Real Estate Management (RE) modules. This error indicates that the system cannot find any redemption details for the specified object or transaction.
  Cause:
  
  Missing Data: The most common cause is that the redemption details for the specified object (e.g., asset, contract, etc.) have not been entered or are missing in the system.
  Incorrect Object Reference: The object reference (e.g., asset number, contract number) provided in the error message may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete transactions or missing links between related records.
  Authorization Issues: The user may not have the necessary authorizations to view the redemption details.
  
  Solution:
  
  Check Data Entry: Verify that the redemption details have been correctly entered for the specified object. If not, enter the necessary details.
  Validate Object Reference: Ensure that the object reference provided in the error message is correct. Check if the object exists in the system.
  Review Related Transactions: Look for any related transactions that may need to be completed or corrected to establish the necessary links for redemption details.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the redemption details. If not, contact your system administrator to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the module you are working with.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check or enter redemption details (e.g., AS02 for asset master data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ELA001 error and implement a solution to resolve it.