How To Fix EL900 - Device &1 cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 900

• Message text: Device &1 cannot be processed

What causes this issue?

You have attempted to perform an upload. However, the device may not be
installed for billing at this time.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Determine whether this device has undergone billing-related
installation.
Correct your data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL900 - Device &1 cannot be processed ?

  The SAP error message EL900, which states "Device &1 cannot be processed," typically occurs in the context of printing or output management within the SAP system. This error can arise due to various reasons related to the configuration of the output device or the specific job being processed. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Device Configuration Issues: The output device may not be properly configured in the SAP system. This could include incorrect device type, missing parameters, or issues with the device's connection.
  
  
  Device Status: The device may be offline, not available, or in an error state. If the printer is turned off or has a paper jam, for example, it cannot process jobs.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified output device.
  
  
  Device Name Mismatch: The device name specified in the print request may not match any configured devices in the SAP system.
  
  
  Network Issues: If the output device is a network printer, there may be network connectivity issues preventing communication with the printer.
  
  
  Solutions:
  
  
  Check Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device. Ensure that the device type and other parameters are correctly set.
  
  
  
  Check Device Status:
  
  Ensure that the printer is powered on, connected, and ready to accept print jobs. Check for any physical issues like paper jams or low ink.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to use the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Verify Device Name:
  
  Confirm that the device name used in the print request matches the name of the configured output device in SPAD.
  
  
  
  Network Troubleshooting:
  
  If the device is a network printer, check the network connection and ensure that the printer is reachable from the SAP server.
  
  
  
  Check Spool Requests:
  
  Review the spool requests in transaction SP01 to see if there are any additional error messages or information related to the failed print job.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SP01: Spool Request - to view and manage spool requests.
  SU01: User Maintenance - to check user authorizations.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EL900 error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for detailed information on configuring output devices and troubleshooting printing issues.
  
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.