How To Fix EL855 - One or more meter reading results already billed

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 855

• Message text: One or more meter reading results already billed

What causes this issue?

Extreme case handling is not possible because one or more involved meter
reading results have already been billed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reverse the billing period in order to carry out extreme case handling.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL855 - One or more meter reading results already billed ?

  The SAP error message EL855 ("One or more meter reading results already billed") typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module when attempting to process a billing document for a utility meter reading that has already been billed. This error indicates that the system has detected that the meter reading results you are trying to use for billing have already been processed in a previous billing cycle.
  Cause:
  
  Duplicate Billing Attempt: The most common cause is that the meter reading results have already been included in a previous billing document, and you are trying to bill them again.
  Incorrect Meter Reading Entry: There may be an issue with how the meter readings were entered or processed, leading to confusion in the billing process.
  Billing Document Status: The billing document may still be in a status that does not allow for reprocessing of the same meter readings.
  
  Solution:
  
  Check Previous Billing: Review the billing documents to confirm whether the meter reading results in question have already been billed. You can do this by checking the billing history for the relevant contract account.
  Use New Meter Readings: If you need to bill again, ensure that you are using the most recent meter readings that have not yet been billed.
  Adjust Billing Document: If the billing document is in a status that allows for adjustments, you may be able to reverse or adjust the previous billing to include the new readings.
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP notes for any specific patches or updates related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Meter Reading) and EA00 (Display Billing Document) to help investigate the issue.
  SAP Notes: Check SAP Notes for any known issues or updates related to error EL855. This can provide additional context or solutions that may be specific to your version of SAP.
  Documentation: Review the SAP documentation for IS-U billing processes to ensure compliance with best practices and to understand the workflow better.
  
  By following these steps, you should be able to identify the cause of the EL855 error and take appropriate action to resolve it.