How To Fix EL711 - AMS &1 does not support on-demand meter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 711

• Message text: AMS &1 does not support on-demand meter reading

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL711 - AMS &1 does not support on-demand meter reading ?

  The SAP error message EL711 indicates that the specific Automatic Meter Reading (AMR) device or configuration does not support on-demand meter reading. This error typically arises in the context of utilities management, particularly when dealing with meter data management in SAP IS-U (Industry Solution for Utilities).
  Cause:
  
  Device Configuration: The meter or device in question may not be configured to support on-demand readings. This could be due to the device type or settings in the SAP system.
  Master Data Issues: The master data for the meter or the installation may not be set up correctly, leading to incompatibility with on-demand reading functionalities.
  System Settings: The system settings or parameters for the meter reading process may not allow for on-demand readings.
  Version Compatibility: The version of the software or the specific module being used may not support the feature.
  
  Solution:
  
  Check Device Configuration: Verify the configuration of the meter in the SAP system. Ensure that it is set up to support on-demand readings. This may involve checking the device type and its capabilities.
  Review Master Data: Ensure that the master data for the meter and installation is complete and correctly configured. This includes checking the installation, device, and reading type settings.
  Adjust System Settings: Review the system settings related to meter reading. This may involve checking transaction codes like EL31 (for meter reading) or EL30 (for device management) to ensure that on-demand readings are enabled.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version you are using to see if there are any known issues or additional configuration steps required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31, EL30, and ISU_MR for managing meter readings and devices.
  SAP Notes: Search for SAP Notes related to error EL711 in the SAP Support Portal for any specific fixes or recommendations.
  User Forums: Engage with user forums or communities focused on SAP IS-U for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to diagnose and resolve the EL711 error in your SAP system.