How To Fix EL539 - Customer-specific suppression only permitted for new meter reading orders

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 539

• Message text: Customer-specific suppression only permitted for new meter reading orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL539 - Customer-specific suppression only permitted for new meter reading orders ?

  The SAP error message EL539, "Customer-specific suppression only permitted for new meter reading orders," typically occurs in the context of meter reading processes within the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is an issue with the processing of meter reading orders, particularly when trying to suppress or modify existing orders that are not classified as new.
  Cause:
  
  Order Type: The error usually arises when there is an attempt to apply customer-specific suppression logic to an existing meter reading order that is not marked as new. The system is designed to allow such suppression only for new orders.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the suppression of certain types of meter reading orders.
  Data Integrity: The data associated with the meter reading order may not meet the criteria for suppression, leading to this error.
  
  Solution:
  
  Create a New Meter Reading Order: If you need to apply customer-specific suppression, ensure that you are working with a new meter reading order. You can create a new order and then apply the necessary suppression logic.
  Review Configuration: Check the configuration settings related to meter reading orders in the SAP system. Ensure that the settings allow for the desired suppression behavior.
  Consult Documentation: Refer to SAP documentation or notes related to meter reading orders and suppression logic to understand the specific requirements and limitations.
  Error Handling: Implement error handling in your process to catch this error and provide a user-friendly message or alternative actions when it occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to meter reading orders, such as EL31 (Create Meter Reading Order) and EL32 (Change Meter Reading Order).
  User Exits and BAdIs: If you have custom logic implemented, review any user exits or Business Add-Ins (BAdIs) that may affect the processing of meter reading orders.
  
  By following these steps, you should be able to address the EL539 error and ensure proper handling of meter reading orders in your SAP system.