How To Fix EL474 - Device &1, register &2: MR results exist for time after device removal

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 474

• Message text: Device &1, register &2: MR results exist for time after device removal

What causes this issue?

Several meter reading results exist for the meter reading date. You
entered a time for meter reading at removal for device &V1& with
register &v2& that lies before the time of the meter reading results for
this device.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a time for meter reading at removal that comes after &v3&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL474 - Device &1, register &2: MR results exist for time after device removal ?

  The SAP error message EL474 indicates that there are measurement results (MR) recorded for a device after it has been removed from service. This typically occurs in the context of device management and meter reading processes within SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error arises when:
  
  A device (like a meter) has been marked as removed in the system, but there are still measurement results associated with it for a time period that extends beyond its removal date.
  The system expects that once a device is removed, no further measurement results should be recorded against it.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Device Removal Date: Verify the date when the device was marked as removed. Ensure that there are no measurement results recorded after this date.
  
  
  Adjust Measurement Results: If there are measurement results that should not exist after the device removal, you may need to:
  
  Delete or adjust the measurement results that are causing the conflict.
  Ensure that any future readings or results are not associated with the removed device.
  
  
  
  Review Configuration: Check the configuration settings related to device management and measurement results to ensure that they align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidelines or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about making changes, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Device) or EL30 (Change Device) to manage devices and their statuses.
  Measurement Document: Review the measurement documents associated with the device to understand the context of the readings.
  Business Processes: Ensure that your business processes for device removal and measurement recording are well-defined and followed to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the EL474 error and ensure that your device management processes are functioning correctly.