How To Fix EL369 - Order creation for final billing not possible

EL369 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 369

• Message text: Order creation for final billing not possible

What causes this issue?

The billing period contains at least one
<DS:GLOS.3526BE41AFAB52B9E10000009B38F974>billing order</> reversed for
adjustment, which must be handled first.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the move-out for the meter reading date of the reversed order (the
reversal document number is transferred to the key billing order) and
then change the move-out date.
Caution: This move-out can then no longer be reversed
Caution: This does not work if the key billing order already contains an
adjustment reversal document number.
ENDIF
You must bill the reversed order again and carry out a full reversal.
Execute a full reversal.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL369 - Order creation for final billing not possible ?

  The SAP error message EL369, which states "Order creation for final billing not possible," typically occurs in the context of billing processes, particularly when dealing with service orders or projects. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of EL369 Error
  
  
  Incomplete or Missing Data: The order or project may have incomplete data, such as missing billing information, customer details, or service specifications.
  
  
  Order Status: The status of the order may not allow for final billing. For example, if the order is still in a "draft" or "in progress" state, it may not be eligible for final billing.
  
  
  Billing Block: There may be a billing block set on the order or project, preventing any billing activities from being processed.
  
  
  Contractual Issues: There could be issues related to the contract associated with the order, such as expired contracts or terms that have not been met.
  
  
  Configuration