How To Fix EL311 - Device &1, reg. &2. MR date &3: MR date is after device removal (&4)

EL311 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 311

• Message text: Device &1, reg. &2. MR date &3: MR date is after device removal (&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL311 - Device &1, reg. &2. MR date &3: MR date is after device removal (&4) ?

  The SAP error message EL311 indicates that there is a mismatch between the maintenance request (MR) date and the device removal date in the system. Specifically, the error states that the maintenance request date is after the device removal date, which is not allowed in the system.
  
  Cause:
  The error occurs when:
  
  A maintenance request is created or processed for a device that has already been removed from service.
  The maintenance request date (MR date) is later than the device removal date, which means that the system does not allow any maintenance activities to be scheduled or processed for a device that is no longer active.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Device Status: Verify the status of the device in question. Ensure that the device is still active and has not been removed from service.
  
  
  Review Maintenance Request Dates: Check the dates associated with the maintenance request. If the MR date