How To Fix EL310 - Device &1, reg. &2, MR date &3: MR date before dev. delivery or retiremnt

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 310

• Message text: Device &1, reg. &2, MR date &3: MR date before dev. delivery or retiremnt

What causes this issue?

A meter reading was recorded for a register of a device that has not
been installed. The meter reading date lies before the device delivery
date or last technical removal. Entries before this date (&V4&) are not
possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL310 - Device &1, reg. &2, MR date &3: MR date before dev. delivery or retiremnt ?

  The SAP error message EL310 indicates that there is an issue with the maintenance request (MR) date in relation to the device's delivery or retirement date. This error typically arises in the context of asset management or equipment maintenance within SAP.
  Cause:
  The error message EL310 is triggered when the maintenance request date (MR date) is set before the device's delivery date or after its retirement date. This means that the system is trying to process a maintenance request for a device that either has not yet been delivered or has already been retired, which is not allowed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Device Delivery Date: Verify the delivery date of the device (equipment or asset) in the system. Ensure that the MR date is set to a date that is on or after the delivery date.
  
  
  Check Device Retirement Date: Similarly, check the retirement date of the device. Ensure that the MR date is set to a date that is on or before the retirement date.
  
  
  Adjust MR Date: If the MR date is incorrect, adjust it to a valid date that falls within the range of the device's delivery and retirement dates.
  
  
  Review Configuration: If this issue occurs frequently, review the configuration settings related to maintenance planning and device management to ensure that they align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for further details on handling maintenance requests and device management.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Maintenance Notification) or IW31 (Create Maintenance Order) to manage maintenance requests effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that the user has the appropriate permissions to create or modify maintenance requests for the specific device.
  
  By following these steps, you should be able to resolve the EL310 error and successfully process your maintenance requests.