How To Fix EL228 - MR/billing orders created/changed for &1 contracts and &2 installations

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 228

• Message text: MR/billing orders created/changed for &1 contracts and &2 installations

What causes this issue?

Billing orders and meter reading orders have been processed for &1&
contracts and &2& installations.
If these orders were not yet available, they were created.
If these orders were already available, they were checked and, if
necessary, changed according to the changed specifications (such as a
meter reading by the supplier instead of by the customer).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL228 - MR/billing orders created/changed for &1 contracts and &2 installations ?

  The SAP error message EL228 typically indicates an issue related to the creation or modification of billing orders for contracts and installations in the context of the SAP IS-U (Industry Solution for Utilities) module. This error can arise due to various reasons, and understanding the cause and finding a solution requires a systematic approach.
  Cause:
  
  
  Contract and Installation Mismatch: The error may occur if there is a mismatch between the contract and the installation data. This could be due to incorrect or incomplete data in either the contract or installation master records.
  
  
  Billing Order Configuration: There may be issues with the configuration settings for billing orders in the system. This includes settings related to billing types, billing plans, or other related configurations.
  
  
  Data Inconsistencies: Inconsistencies in the data, such as missing mandatory fields or incorrect status of contracts or installations, can lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create or change billing orders for the specified contracts and installations.
  
  
  System Bugs or Limitations: There may be bugs in the SAP system or limitations in the version being used that could lead to this error.
  
  
  Solution:
  
  
  Check Contract and Installation Data: Verify that the contract and installation data are correct and complete. Ensure that all mandatory fields are filled out and that the data is consistent.
  
  
  Review Configuration Settings: Check the configuration settings for billing orders in the SAP system. Ensure that the billing types and plans are correctly set up and that there are no conflicts.
  
  
  Data Consistency Checks: Run data consistency checks to identify any inconsistencies in the contract and installation data. Use transaction codes like EL31 or EL32 to analyze and correct any issues.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to billing orders. This can be checked in the user roles and authorizations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP technical consultant.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31, EL32, and FBL1N for billing and contract management.
  Documentation: Review SAP documentation related to billing processes in IS-U for a better understanding of the underlying processes.
  User Forums: Engage with SAP user forums and communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EL228 error and implement a suitable solution.