How To Fix EL230 - Indicator for SM order creation is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 230

• Message text: Indicator for SM order creation is not unique

What causes this issue?

Contradictory indicators were set for the installations &1& and &2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The same indicator must be set for both installations.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL230 - Indicator for SM order creation is not unique ?

  The SAP error message EL230, which states "Indicator for SM order creation is not unique," typically occurs when there is an issue with the configuration or data related to the creation of service management (SM) orders. This error indicates that the system has found multiple entries that match the criteria for creating a service order, leading to ambiguity.
  Causes:
  
  Duplicate Entries: There may be multiple entries in the configuration tables that define the indicators for service order creation, leading to a conflict.
  Incorrect Configuration: The configuration settings for service management orders may not be set up correctly, causing the system to find multiple valid indicators.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that are causing the system to misinterpret the indicators.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for service management orders in the SAP system (transaction SPRO).
  Navigate to the relevant sections to check for duplicate entries or incorrect settings.
  Ensure that the indicators for service order creation are unique and correctly defined.
  
  
  
  Review Master Data:
  
  Check the master data related to the service orders, such as customer master records, material master records, and service master records.
  Ensure that there are no duplicates or conflicting entries that could lead to this error.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for duplicate entries.
  Common tables to check include:
  
  TSMO (Service Order Types)
  TSMO1 (Service Order Type - Control Data)
  
  
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to test the order creation process.
  SAP Notes: Search for SAP Notes related to error EL230 in the SAP Support Portal for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EL230 error and implement a solution to resolve it.