How To Fix EL198 - No contract exists for customer &1 on &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EL - IS-U meter reading data processing

  • Message number: 198

  • Message text: No contract exists for customer &1 on &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EL198 - No contract exists for customer &1 on &2 ?

    The SAP error message EL198 "No contract exists for customer &1 on &2" typically occurs in the context of contract management or sales order processing. This error indicates that the system could not find a valid contract for the specified customer on the given date. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. No Active Contract: The customer does not have an active contract in the system for the specified date.
    2. Contract Expiration: The contract may have expired or is not valid for the date being referenced.
    3. Incorrect Customer or Date: The customer number or date entered may be incorrect or not matching any existing contracts.
    4. Contract Type: The contract type may not be applicable for the transaction being processed.
    5. Data Inconsistencies: There may be inconsistencies in the data, such as missing entries or incorrect configurations.

    Solutions:

    1. Check Contract Validity:

      • Verify if there is an active contract for the customer in question. You can do this by navigating to the contract management module and searching for contracts related to the customer.
      • Ensure that the contract is valid for the date specified in the error message.
    2. Create or Update Contract:

      • If no contract exists, you may need to create a new contract for the customer.
      • If the existing contract is expired, consider renewing or updating it to extend its validity.
    3. Verify Customer and Date:

      • Double-check the customer number and the date you are using in the transaction. Ensure they are correct and correspond to the intended contract.
    4. Review Contract Types:

      • Ensure that the contract type is appropriate for the transaction you are trying to execute. Some contracts may have restrictions on the types of transactions they can cover.
    5. Consult Documentation:

      • Review SAP documentation or help resources for specific details related to contract management and error handling.
    6. Contact Support:

      • If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to navigate through the sales order process.
    • Contract Management: Understanding the contract management module in SAP can help in managing customer contracts effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    By following these steps, you should be able to identify the cause of the EL198 error and implement a suitable solution.

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