How To Fix EL031 - An internal error has occurred during selection of a contract

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 031

• Message text: An internal error has occurred during selection of a contract

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL031 - An internal error has occurred during selection of a contract ?

  The SAP error message EL031, which states "An internal error has occurred during selection of a contract," typically indicates that there is an issue with the selection process of a contract in the SAP system. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific context. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the contract data or related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the contract data.
  System Bugs: There could be a bug in the SAP system or a specific transaction code that is causing the error.
  Configuration Issues: Incorrect configuration settings in the contract management module may lead to this error.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or internal errors during data selection.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
  Run consistency checks or reports to identify and correct any data issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage contracts.
  Use transaction SU53 to check for authorization failures after the error occurs.
  
  
  
  Check for System Notes:
  
  Look for SAP Notes related to the error message EL031 in the SAP Support Portal. There may be patches or updates available that address known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or transaction that triggered the error to identify the root cause.
  Use transaction SE80 or SE37 to find the relevant program or function module.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the contract management module to ensure they are set up correctly.
  Consult with your SAP Basis or functional team to verify that the configuration aligns with best practices.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks that may be affecting the selection process.
  Consider optimizing database performance or increasing system resources if necessary.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  Documentation: Review SAP documentation related to contract management and error handling for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EL031 error in your SAP system.