How To Fix EK338 - Disconnection document not created as an item has already been cleared

EK338 - Overview

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 338

• Message text: Disconnection document not created as an item has already been cleared

What causes this issue?

Business partner &V1& has reached a dunning level in which a disconnect
document is to be created, however, a dunned document has been paid
between the dunning proposal run and the dunning activity run. As a
result, no disconnect document is created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK338 - Disconnection document not created as an item has already been cleared ?

  The SAP error message EK338, which states "Disconnection document not created as an item has already been cleared," typically occurs in the context of invoice verification or payment processing in SAP. This error indicates that the system is unable to create a disconnection document because the item in question has already been cleared or settled in a previous transaction.
  
  Cause:
  
  Cleared Item: The most common cause of this error is that the item you are trying to process has already been cleared in a prior transaction. This means that the financial transaction related to that item has been completed, and the system does not allow further processing on it.
  Incorrect Document Flow: There may be an issue with the document flow where the item was cleared in a way that the system does not recognize it as available for further processing.
  Data Integrity Issues: There could be inconsistencies in the data or configuration that