How To Fix EK328 - Check the Customizing for payment transactions

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 328

• Message text: Check the Customizing for payment transactions

What causes this issue?

An error occurred during the selection of transactions for the internal
transactions. Affected are the transactions for payment on account,
donations, and stock savings plans.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure tables TEIVV, TFKHVO, TFKTVO, and TE305 have been maintained
consistently.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK328 - Check the Customizing for payment transactions ?

  The SAP error message EK328, which states "Check the Customizing for payment transactions," typically occurs in the context of payment processing in SAP, particularly when dealing with vendor invoices or payment runs. This error indicates that there is a configuration issue in the payment transaction settings.
  Cause:
  The error can arise due to several reasons, including:
  
  Missing Configuration: The payment transaction settings for the specific company code or payment method may not be properly configured in the system.
  Incorrect Payment Method: The payment method used for the transaction may not be valid for the vendor or the company code.
  Inconsistent Data: There may be inconsistencies in the vendor master data or the payment terms that are causing the issue.
  Authorization Issues: The user may not have the necessary authorizations to execute the payment transaction.
  Payment Program Settings: The payment program may not be set up correctly, including parameters like payment run date, payment method, etc.
  
  Solution:
  To resolve the EK328 error, you can follow these steps:
  
  
  Check Payment Method Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Payable > Payment Transactions > Payment Methods in Country.
  Ensure that the payment method is correctly configured for the relevant company code and that it is assigned to the vendor.
  
  
  
  Review Vendor Master Data:
  
  Check the vendor master data to ensure that the payment method is valid and that all necessary fields are filled out correctly.
  Use transaction code XK03 to display vendor details and verify the payment information.
  
  
  
  Check Payment Program Configuration:
  
  In SPRO, navigate to Financial Accounting (New) > Accounts Payable > Payment Transactions > Automatic Payment Transactions.
  Review the settings for the payment program, including parameters and variants.
  
  
  
  Verify Payment Terms:
  
  Ensure that the payment terms assigned to the vendor are valid and correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the payment transaction has the necessary authorizations. This can be checked with the help of your SAP security team.
  
  
  
  Run Payment Program in Test Mode:
  
  If you are unsure about the configuration, run the payment program in test mode to identify any additional issues or warnings.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  FBZP: Configuration for payment program.
  XK03: Display vendor master data.
  F110: Automatic payment transactions.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on payment transactions and configuration.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the EK328 error in your SAP system.