How To Fix EK275 - Receipt printout cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 275

• Message text: Receipt printout cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EK275 - Receipt printout cancelled ?

  The SAP error message EK275, which states "Receipt printout cancelled," typically occurs in the context of the purchasing module when there is an issue with the printing of a receipt or document related to a purchase order or goods receipt. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  User Cancellation: The user may have manually canceled the print job during the printing process.
  Printer Issues: There may be a problem with the printer configuration, such as the printer being offline or not properly set up in SAP.
  Output Type Configuration: The output type for the receipt may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Technical Errors: There could be technical issues within the SAP system or the print server.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online and properly configured in SAP. You can check this in the SAP transaction SPAD (Spool Administration).
  Reprint the Document: If the print job was canceled, you can try to reprint the document. This can usually be done from the transaction where the document was created or from the output management section.
  Review Output Type Settings: Check the configuration of the output type in transaction NACE. Ensure that the output type for the receipt is correctly set up and assigned to the relevant purchasing documents.
  Check User Authorizations: Verify that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Review System Logs: Check the system logs for any errors or warnings that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP Basis team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME21N (Create Purchase Order), and NACE (Output Types).
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to printing and output management.
  Documentation: Review SAP documentation for output management and printing to ensure that all configurations are correctly set up.
  
  By following these steps, you should be able to diagnose and resolve the EK275 error in SAP. If the problem continues, further investigation may be required to identify any underlying issues.