How To Fix EIP015 - The system did not find the VAT registration number of the customer.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIP - Foreign Trade: Messages for Log Printout

  • Message number: 015

  • Message text: The system did not find the VAT registration number of the customer.

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  • UID-Nr. des Kunden - Belegkopf

    What causes this issue?

    The system did not find the VAT registration number of the customer in
    the business document &V2&.

    System Response

    The system issues an error message.

    How to fix this error?

    Maintain, if possible, the VAT registration number in the business
    document at header level. If the business document &V2& cannot be
    changed anymore, use the manual follow-up precessing of the
    characteristic &V1& using the respective maintenance transaction. Note
    that manual follow-up processing is only possible for the INTRASTAT and
    EXTRASTAT declaration types. You have to update the declaration data
    prior to follow-up processing!

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIP015 - The system did not find the VAT registration number of the customer. ?

    The SAP error message EIP015 indicates that the system could not find the VAT registration number for a customer. This error typically arises in scenarios involving invoicing, tax calculations, or compliance checks where a valid VAT registration number is required.

    Cause:

    1. Missing VAT Registration Number: The customer master data does not contain a VAT registration number.
    2. Incorrect Customer Data: The VAT registration number may be incorrectly entered or formatted in the customer master record.
    3. Data Synchronization Issues: If the customer data is synchronized from another system, there may be issues with data transfer or mapping.
    4. Country-Specific Settings: The VAT registration number may not be required or recognized in the specific country settings configured in SAP.

    Solution:

    1. Check Customer Master Data:

      • Navigate to the customer master record (transaction code XD02 for general data or FD02 for company code data).
      • Verify that the VAT registration number is correctly entered in the appropriate field.
    2. Update VAT Registration Number:

      • If the VAT registration number is missing, enter the correct number and save the changes.
      • Ensure that the format of the VAT number complies with the requirements of the relevant country.
    3. Review Country-Specific Settings:

      • Check the country-specific settings in the SAP system to ensure that VAT registration numbers are configured correctly.
      • This can be done in the configuration settings under Financial Accounting (FI) > Tax on Sales/Purchases.
    4. Data Synchronization:

      • If the customer data is imported from another system, ensure that the data transfer process is functioning correctly and that the VAT registration numbers are included.
    5. Consult Documentation:

      • Review SAP documentation or help resources for any specific requirements related to VAT registration numbers in your region.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes:
      • XD02 - Change Customer (General Data)
      • FD02 - Change Customer (Company Code Data)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • VAT Compliance: Ensure that your organization is compliant with local VAT regulations, as this may affect how VAT registration numbers are handled in SAP.

    By following these steps, you should be able to resolve the EIP015 error and ensure that the VAT registration number for the customer is correctly maintained in the system.

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