How To Fix EIP013 - The terms of delivery (INCOTERMs) have not been maintained.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIP - Foreign Trade: Messages for Log Printout

• Message number: 013

• Message text: The terms of delivery (INCOTERMs) have not been maintained.

What causes this issue?

You have not or not completely maintained the terms of delivery
(Incoterms) in the business document.

System Response

The system issues an error message.

How to fix this error?

Maintain the Incoterms, if possible, in the business document. If the
business document can no longer be changed, only use the manual
follow-up processing for the INTRASTAT and EXTRASTAT declaration types.
You must have updated the declaration data prior to follow-up
processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EIP013 - The terms of delivery (INCOTERMs) have not been maintained. ?

  The SAP error message EIP013 indicates that the terms of delivery, commonly referred to as INCOTERMs, have not been maintained in the relevant document or master data. INCOTERMs are essential for defining the responsibilities of buyers and sellers in international trade, including who is responsible for shipping, insurance, and tariffs.
  Cause:
  
  Missing INCOTERMs: The INCOTERMs have not been defined in the sales order, purchase order, or relevant master data (like customer or vendor master records).
  Incorrect Configuration: The system may not be configured correctly to recognize or apply the INCOTERMs.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the INCOTERMs.
  
  Solution:
  
  
  Maintain INCOTERMs in Master Data:
  
  Go to the customer or vendor master record and ensure that the INCOTERMs are maintained.
  For customers, you can do this via transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  For vendors, use transaction code XK02 (Change Vendor).
  
  
  
  Maintain INCOTERMs in Sales/Purchase Documents:
  
  When creating or editing a sales order or purchase order, ensure that the INCOTERMs field is filled out correctly.
  You can do this in the sales order using transaction code VA02 (Change Sales Order) or in the purchase order using ME22N (Change Purchase Order).
  
  
  
  Check Configuration:
  
  Ensure that the INCOTERMs are configured correctly in the system. This can be done in the customizing settings (transaction code SPRO).
  Navigate to Logistics > Sales and Distribution > Basic Functions > Shipping > Deliveries > Define Incoterms to check if the INCOTERMs are set up properly.
  
  
  
  User Training: Ensure that users are trained on the importance of maintaining INCOTERMs and how to do it correctly in the system.
  
  
  Related Information:
  
  INCOTERMs: These are standardized international trade terms that define the responsibilities of sellers and buyers. Common examples include EXW (Ex Works), FOB (Free on Board), and CIF (Cost, Insurance, and Freight).
  Documentation: Always refer to the SAP documentation or help files for specific instructions related to your version of SAP.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the EIP013 error and ensure that the INCOTERMs are properly maintained in your SAP system.