How To Fix EINV_VAL001 - Document cannot be posted; one customer is registered for e-invoicing

SAP Error Message - Details

• Message type: E = Error

• Message class: EINV_VAL - Turkey e-Invoice: Validation & Mapping

• Message number: 001

• Message text: Document cannot be posted; one customer is registered for e-invoicing

What causes this issue?

You tried to post a customer invoice with multiple customer lines.
However, at least one of the customers is registered for the
e-invoicing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to post multiple customer lines in one customer invoice,
ensure that none of the involved customers are registered for
e-invoicing. Alternatively, you can post individual invoices for each
customer line.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EINV_VAL001 - Document cannot be posted; one customer is registered for e-invoicing ?

  The SAP error message EINV_VAL001 indicates that a document cannot be posted because one of the customers involved in the transaction is registered for e-invoicing. This typically occurs in scenarios where e-invoicing compliance is required, and the system is enforcing rules related to e-invoicing for specific customers.
  Cause:
  
  E-Invoicing Registration: The customer in question is registered for e-invoicing, which means that all invoices related to this customer must comply with e-invoicing regulations.
  Document Type: The document type being posted may not be compatible with e-invoicing requirements.
  Missing Information: Required fields or information for e-invoicing may be missing in the document being posted.
  Configuration Issues: There may be configuration settings in SAP that are not aligned with the e-invoicing requirements for the customer.
  
  Solution:
  
  Check Customer Settings: Verify the e-invoicing settings for the customer in question. Ensure that the customer is correctly set up for e-invoicing in the system.
  Review Document Details: Ensure that all required fields for e-invoicing are filled out in the document. This may include tax information, invoice details, and any other mandatory fields.
  Use Correct Document Type: Make sure that the document type being used is compatible with e-invoicing. If necessary, switch to a document type that supports e-invoicing.
  Consult Configuration: Review the configuration settings related to e-invoicing in SAP. Ensure that they are set up correctly to handle transactions for customers registered for e-invoicing.
  Error Logs: Check the error logs for more detailed information about why the document cannot be posted. This may provide additional insights into what is missing or misconfigured.
  Testing: If changes are made, conduct tests to ensure that the document can be posted successfully after adjustments.
  
  Related Information:
  
  E-Invoicing Compliance: Understand the specific e-invoicing regulations that apply to your region or industry, as these can vary significantly.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues or provide guidance on e-invoicing configurations.
  Documentation: Refer to SAP documentation or guides on e-invoicing to ensure that all necessary steps and configurations are followed.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the EINV_VAL001 error and successfully post the document.