How To Fix EIDESWD302 - Point of delivery for business partner &1 and key date &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: EIDESWD - Message for Change of Supplier/Service

• Message number: 302

• Message text: Point of delivery for business partner &1 and key date &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIDESWD302 - Point of delivery for business partner &1 and key date &2 not found ?

  The SAP error message EIDESWD302 indicates that the system could not find a point of delivery (POD) for a specified business partner and key date. This error typically arises in the context of utilities or service management modules, where points of delivery are crucial for managing customer accounts and service connections.
  Cause:
  
  Missing Data: The most common cause is that the point of delivery has not been created or is not properly assigned to the business partner in the system.
  Incorrect Key Date: The key date specified may not correspond to a valid point of delivery. For example, if the POD was created after the key date, it would not be found.
  Data Inconsistency: There may be inconsistencies in the master data, such as the business partner not being linked to the correct POD.
  Authorization Issues: The user may not have the necessary authorizations to view or access the point of delivery data.
  
  Solution:
  
  Check Point of Delivery: Verify if the point of delivery exists for the specified business partner. You can do this by navigating to the relevant transaction (e.g., transaction code EDIS or similar) and checking the POD assignments.
  Verify Key Date: Ensure that the key date you are using is correct and that it falls within the validity period of the point of delivery.
  Create/Update POD: If the point of delivery does not exist, you may need to create it or update the existing POD to ensure it is linked to the correct business partner.
  Data Consistency Check: Run data consistency checks to ensure that the master data for the business partner and point of delivery is correctly maintained.
  Authorization Check: Ensure that the user has the necessary authorizations to access the point of delivery data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), EIDP (Point of Delivery), and EIDS (Service Management).
  Master Data Maintenance: Understand the processes for maintaining business partner and point of delivery master data in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review SAP documentation or help files related to business partner and point of delivery management for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.