How To Fix EIDESWD111 - Rejection (service address could not be identified)

SAP Error Message - Details

• Message type: E = Error

• Message class: EIDESWD - Message for Change of Supplier/Service

• Message number: 111

• Message text: Rejection (service address could not be identified)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIDESWD111 - Rejection (service address could not be identified) ?

  The SAP error message EIDESWD111, which indicates "Rejection (service address could not be identified)," typically occurs in the context of service-related processes, such as when dealing with service orders, service confirmations, or service-related master data. This error suggests that the system is unable to identify or locate the service address associated with a particular transaction or master data record.
  Causes:
  
  Missing or Incorrect Address Data: The service address may not be maintained in the system, or the address data may be incomplete or incorrect.
  Configuration Issues: There may be issues with the configuration of the service management module or related settings that prevent the system from identifying the service address.
  Master Data Issues: The customer or vendor master data may not have the necessary service address information.
  Data Consistency: There may be inconsistencies in the data that link the service order or confirmation to the service address.
  
  Solutions:
  
  Check Address Data: Verify that the service address is correctly maintained in the relevant master data records (e.g., customer or vendor master data). Ensure that all required fields are filled out correctly.
  Maintain Service Address: If the service address is missing, you may need to create or update the service address in the system.
  Review Configuration: Check the configuration settings for service management in SAP to ensure that they are set up correctly. This may involve reviewing the settings in transaction codes like SPRO.
  Data Consistency Check: Run consistency checks on the relevant data to identify any discrepancies that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to service management and address handling for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner) to maintain address data or IW31/IW32 for service orders.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit service address data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.