How To Fix EIDESWD110 - Refusal (service address not in distribution grid)

SAP Error Message - Details

• Message type: E = Error

• Message class: EIDESWD - Message for Change of Supplier/Service

• Message number: 110

• Message text: Refusal (service address not in distribution grid)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIDESWD110 - Refusal (service address not in distribution grid) ?

  The SAP error message EIDESWD110, which indicates "Refusal (service address not in distribution grid)," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue related to the service address not being recognized as part of the distribution grid. This can happen during processes such as service order creation, billing, or data transfer.
  Cause:
  
  Service Address Not Mapped: The service address you are trying to use may not be correctly mapped to the distribution grid in the system.
  Incorrect Configuration: There may be configuration issues in the distribution grid setup, such as missing or incorrect entries in the master data.
  Inactive Distribution Grid: The distribution grid may be inactive or not properly maintained in the system.
  Data Consistency Issues: There could be inconsistencies in the data between the service address and the distribution grid.
  
  Solution:
  
  Check Service Address: Verify that the service address you are using is correctly entered and exists in the system.
  Validate Distribution Grid: Ensure that the distribution grid is correctly configured and that the service address is included in it. You can check this in the relevant master data tables.
  Update Master Data: If the service address is not part of the distribution grid, you may need to update the master data to include it.
  Check for Inactive Elements: Ensure that the distribution grid and its components are active and properly maintained.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configuration steps related to your version of SAP IS-U.
  Run Consistency Checks: Use transaction codes like EISU or EISU1 to run consistency checks on your utility data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EISU, EISU1, or EISU2 for managing utility data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify the relevant data.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the EIDESWD110 error message.