How To Fix EIDESWD077 - You cannot create switch document with source CRM (SOURCE='C')

SAP Error Message - Details

• Message type: E = Error

• Message class: EIDESWD - Message for Change of Supplier/Service

• Message number: 077

• Message text: You cannot create switch document with source CRM (SOURCE='C')

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIDESWD077 - You cannot create switch document with source CRM (SOURCE='C') ?

  The SAP error message EIDESWD077 indicates that there is an issue with creating a switch document in the context of SAP CRM (Customer Relationship Management). The specific message "You cannot create switch document with source CRM (SOURCE='C')" suggests that the system is unable to process the request due to the source being identified as CRM.
  Cause:
  
  
  Source Configuration: The error typically arises when the system is configured in such a way that it does not allow the creation of switch documents from the CRM source. This could be due to settings in the configuration of the system or the specific business process being followed.
  
  
  Missing Authorizations: The user may not have the necessary authorizations to create switch documents from the CRM source.
  
  
  System Settings: There may be specific settings in the SAP system that restrict the creation of switch documents from certain sources, including CRM.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the creation of the switch document.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings related to switch documents in the SAP system. Ensure that the system is set up to allow switch documents to be created from the CRM source.
  
  
  User Authorizations: Verify that the user attempting to create the switch document has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  
  
  Review Business Process: Ensure that the business process being followed is appropriate for creating switch documents from CRM. If the process is not supported, consider alternative approaches.
  
  
  Data Validation: Check for any data inconsistencies or errors that may be causing the issue. Ensure that all required fields are populated correctly and that the data is valid.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to switch documents and CRM integration for any specific guidelines or known issues.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide insights or patches that address the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to switch documents and CRM, such as SWDD (for workflow) or CRMD_ORDER (for CRM order management).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.