How To Fix EI770 - Items contain different plants or countries

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 770

• Message text: Items contain different plants or countries

What causes this issue?

Individual items contain differing plants or countries.
&NOTE&
Deviating values for plant or country are not allowed, since they make
import data maintenance impossible on header level.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI770 - Items contain different plants or countries ?

  The SAP error message EI770, which states "Items contain different plants or countries," typically occurs during the processing of a transaction that involves multiple line items, such as a sales order, purchase order, or goods movement. This error indicates that the items being processed are associated with different plants or countries, which is not allowed in certain transactions due to the need for consistency in logistics and inventory management.
  Cause:
  
  Different Plants: The items in the transaction belong to different plants. In SAP, each plant is treated as a separate entity for inventory and logistics purposes.
  Different Countries: The items may be associated with different countries, which can affect tax calculations, shipping, and compliance with local regulations.
  Configuration Issues: There may be configuration settings in the system that enforce strict rules regarding the handling of items from different plants or countries in a single transaction.
  
  Solution:
  
  Review Line Items: Check the line items in the transaction to identify which items are causing the error. Look for discrepancies in the plant or country fields.
  Separate Transactions: If the items belong to different plants or countries, consider splitting the transaction into multiple transactions, each containing items from the same plant or country.
  Adjust Item Details: If applicable, adjust the item details to ensure that all items in the transaction belong to the same plant and country.
  Configuration Review: If this error occurs frequently and is not expected behavior, review the configuration settings in the SAP system related to plants and countries. Consult with your SAP Basis or configuration team to ensure that the settings align with your business processes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling transactions involving multiple plants or countries.
  
  Related Information:
  
  Transaction Types: This error can occur in various transaction types, including sales orders (VA01), purchase orders (ME21N), and inventory movements (MIGO).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to process transactions involving multiple plants or countries, as restrictions may lead to errors.
  Testing: If changes are made to the configuration or item details, conduct thorough testing to ensure that the error does not recur and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the EI770 error and proceed with your transaction in SAP.