How To Fix EI723 - Data for 'preference' check not complete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EI - Foreign Trade: Gen. Output

  • Message number: 723

  • Message text: Data for 'preference' check not complete

  • Show details Hide details
  • What causes this issue?

    The data for checking 'preference' were not entered completely on the
    selection screen.

    How to fix this error?

    For a 'preference' check, the following data must be maintained on the
    selection screen:
    Country of origin
    Country of dispatch
    Import country
    Import code number

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EI723 - Data for 'preference' check not complete ?

    The SAP error message EI723, which states "Data for 'preference' check not complete," typically occurs in the context of the SAP system when there is an issue with the configuration or data completeness related to preference checks in the system. This error can arise in various modules, such as SAP SD (Sales and Distribution) or SAP MM (Materials Management), where preference checks are used to determine the best options based on certain criteria.

    Causes:

    1. Incomplete Master Data: The error may occur if the master data (such as customer, vendor, or material master records) is incomplete or missing required fields that are necessary for the preference check.
    2. Configuration Issues: There may be configuration settings in the system that are not properly set up, leading to incomplete data for the preference check.
    3. Missing Customization: If the preference check is customized and the necessary settings or data are not maintained, this error can occur.
    4. Data Inconsistencies: There may be inconsistencies in the data that prevent the system from performing the preference check correctly.

    Solutions:

    1. Check Master Data: Review the relevant master data records (e.g., customer, vendor, material) to ensure that all required fields are filled out correctly. Pay special attention to any fields related to preferences.
    2. Review Configuration Settings: Go to the configuration settings related to the preference check in the SAP system. Ensure that all necessary settings are correctly configured.
    3. Maintain Customization: If there are any custom settings for the preference check, ensure that they are properly maintained and that all necessary data is available.
    4. Run Data Consistency Checks: Use transaction codes like SE11 or SE16 to check for inconsistencies in the database tables related to the preference check.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance on resolving this error.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE16 (Data Browser), or SPRO (Customizing).
    • SAP Notes: Check the SAP Support Portal for any notes related to error EI723, as there may be specific patches or updates that address this issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the EI723 error and implement the necessary solutions to resolve it.

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