How To Fix EI721 - Data not complete for the 'pharm. products' check

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 721

• Message text: Data not complete for the 'pharm. products' check

What causes this issue?

The data for 'Pharmaceutical products' check has not all been entered
in the selection screen.

How to fix this error?

You need to maintain the following data:
Destination country
Import code number
Material number
Sales support number (maintained in the material master)

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI721 - Data not complete for the 'pharm. products' check ?

  The SAP error message EI721, which states "Data not complete for the 'pharm. products' check," typically occurs in the context of pharmaceutical product compliance checks within the SAP system. This error indicates that certain required data for pharmaceutical products is missing or incomplete, preventing the system from performing necessary validations or checks.
  Causes:
  
  
  Missing Master Data: Essential master data for pharmaceutical products, such as material master records, may not be fully maintained. This includes missing fields like regulatory information, classification, or specific attributes required for pharmaceutical products.
  
  
  Incomplete Regulatory Information: The regulatory data required for compliance checks (e.g., FDA, EMA) may not be entered or may be incomplete.
  
  
  Missing Batch Management Data: If batch management is enabled, the relevant batch data may not be properly maintained.
  
  
  Incorrect Configuration: The configuration settings for pharmaceutical products in the SAP system may not be set up correctly, leading to incomplete checks.
  
  
  Data Migration Issues: If data was migrated from another system, some required fields may not have been transferred correctly.
  
  
  Solutions:
  
  
  Check Material Master Data: Review the material master records for the pharmaceutical products in question. Ensure that all required fields, especially those related to regulatory compliance, are filled out correctly.
  
  
  Complete Regulatory Information: Ensure that all necessary regulatory information is entered in the system. This may include details about approvals, certifications, and compliance with local regulations.
  
  
  Review Batch Management Settings: If batch management is used, verify that all relevant batch data is complete and accurate.
  
  
  Configuration Review: Check the configuration settings related to pharmaceutical products in the SAP system. Ensure that all necessary settings are correctly configured to allow for proper checks.
  
  
  Data Validation: If data was migrated, perform a validation check to ensure that all required fields are populated and correct.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific requirements related to pharmaceutical products and compliance checks.
  
  
  Engage SAP Support: If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to SAP ERP, such as SAP S/4HANA, SAP GxP (Good Practice), and SAP EHS (Environment, Health, and Safety).
  Compliance Regulations: Familiarity with relevant pharmaceutical regulations (e.g., FDA, EMA) can help in understanding what data is required for compliance checks.
  User Roles: Ensure that users have the appropriate roles and authorizations to view and edit the necessary data in the SAP system.
  
  By addressing the underlying causes of the EI721 error, you can ensure that your pharmaceutical products meet the necessary compliance requirements and that the SAP system functions correctly.